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Privacy Policy

How account, usage and file-related information is handled.

Last updated: September 1, 2026
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Information we collect

We may collect registration details, account identifiers, billing records, device data, IP address, security events, support communications, upload metadata and logs.

How information is used

Information is used to provide storage, authenticate accounts, calculate quota, resume uploads, prevent duplicates, answer support, detect abuse and comply with law.

Service providers

We use trusted infrastructure and communications providers to operate storage and content-delivery services.

Retention

Account and security records may be retained for operations, disputes and fraud prevention. Files follow account, trash and subscription retention settings.

Your choices

Depending on applicable law, you may request access, correction or deletion. Some records must be retained for legal or security reasons.

Contact

Privacy requests: support@nestracloud.com.

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